Fine Light

Security / Privacy

We take security and privacy seriously and will use your personal information solely for completing transactions. This process is protected by SSL. We will not use your personal information for marketing purposes without first receiving your explicit consent. We will never give or sell your personal information to anyone else.

Our store is hosted on Big Cartel. They provide us with the online e-commerce platform that allows us to sell our products to you. When you place an order on our store, Big Cartel has access to your personal information. To review their privacy policy, please go to bigcartel.com/privacy.

We use Stripe as a payment gateway for all payment transactions. Stripe has its own privacy policy with respect to the information we are required to provide to them for your purchase-related transactions. To review their privacy policy, please go to stripe.com/us/privacy. A link to their privacy policy is also included in the checkout process.

Order Confirmations

After you have placed an order, you will receive an automated email that we have received your order. Should we encounter any issues with completing your order after reviewing it in detail, we will contact you immediately at the email address you have provided. We reserve the right to refuse any order for any reason and will promptly refund any charges to your credit card in that case.

Payment Information

All prices on this web site are in US Dollars and include tax. Our payment gateway will automatically convert the dollar amount to the currency of your credit card. We accept credit cards as payment when the billing name and address match that of the credit card used for payment. We reserve the right to cancel any order where this does not occur. We will ship your order only after we have successfully charged your credit card for the full amount of the order.

Contact us

Please make inquiries by email. If you need to speak with us directly, we are happy to phone you. Please give us a contact number and times that are best to reach you.

If we have not answered your question and you need assistance, please contact us!